Central believes that one of the best investments a company can make is the development of its employees. Success in the insurance industry is based not only on what we can do today, but also on our ability to meet the needs of tomorrow. Developing the skills of our employees assures us of meeting the exciting challenges the insurance industry provides.
Entry-level training provides a basic knowledge of insurance. This is accomplished through a combination of self-study courses, classes, and on-the-job training. Experienced personnel are always available to answer questions. An informal training atmosphere recognizes that not all people learn at the same pace. This concern for individuality assures the trainee of a program that is challenging and flexible, suited to the trainee's learning needs.
Central also offers all employees the opportunity to continue their personal education development after initial training. Central's support and encouragement of employees who wish to enroll in a variety of professional insurance training and education programs is an important benefit.
Employees have the opportunity to discuss future development with their manager or supervisor on an annual basis. A written development plan can help employees meet or exceed their performance standards, assist them in becoming familiar with new procedures, provide cross training, prepare them for additional responsibility, and help them maintain their level of professional expertise.
Central is a strong supporter of the educational opportunities available through the Institutes (formerly the Insurance Institute of America and the American Institute for Chartered Property Casualty Underwriters). Interested employees can increase their insurance knowledge through self-study or class participation. Employees are given one hour of study time per week to prepare for the national exams and are reimbursed 100% of the registration fee when they successfully pass an exam. In addition, Central recognizes program completers with an annual luncheon and an honorarium.
Company workshops are offered periodically to assist employees with their training and development needs. Central has an extensive library of books, videos, and DVDs to assist employees in a variety of areas.