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Claims Service

Central's Claims Service

An insurance policy is essentially nothing more than a promise to pay for covered losses that occur to your assets. At Central, we take this promise seriously, from the minute you accept the policy, to the moment a loss occurs, and beyond. While we hope that you never have need for our claims services, you can rest assured that Central is committed to fulfilling this promise with courteous and efficient handling of your claim.

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Convenient Options for Reporting Your Claim
Central offers several convenient options to report your claim, 24 hours a day, 7 days a week:

Contact your agent. Your independent insurance agent is committed to providing the support and assistance you deserve and will work with Central to resolve your claim.

Online. Central offers the convenience of reporting or checking the status of your insurance claim online through our policyholder website, myCentral®. Visit and click on the myCentral® link. You may also report your claim via our Facebook page or by using the myCentral® Mobile app available to myCentral® users with an Apple or Android device.

By phone. When you contact Central to report a claim, you will speak with a knowledgeable member of our Services Department who will assist you in reporting your claim.

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Financial Stability
Central is rated "A" Excellent by A.M. Best Company for our financial strength and ability to meet our ongoing obligations to our policyholders. We are invested in the long term and you can rest assured we have the substantial financial resources available to resolve your claim and fulfill the promise we made when you first became a Central policyholder.

A Commitment to Continual Improvement
Each claim is an opportunity to show you the Value of Central and we strive to provide the best service the industry has to offer. If you are less than satisfied with your Central Claims experience, we will work with you to rectify the situation to your satisfaction. We rely on your valuable input to evaluate our performance and help us continue providing top quality service.

For more information about the Central Insurance Companies or any of our quality, affordable coverages, or for an insurance quote, please contact your independent Central insurance agent.

Need a Central agent? Link to our convenient Agency Locator to find an agent in your area.

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