How to Contact Central

If you have a policy with the Central Insurance Companies, click the Just for Policyholders link on your left to:
  • Pay Online
  • View Billing Information
  • Change Your Banking Information
  • View Your Policy Declarations Page To Report a Claim Online, click here

    To Report a Claim by Phone, please use the following numbers:

    • 888-263-2924 during regular office hours (between 8:00 a.m. and 7:30 p.m. Eastern Time) Monday through Friday
    • For Glass Claims, please call Central's glass network at either 866-410-4753 or 800-988-9808. Both numbers will have someone available to assist you around the clock.
    • 800-241-2541 after regular office hours and on weekends
    Please contact your agent if you have questions about or changes to your policy.

    If you are not currently a Central policyholder but are interested in learning more about Central and our products, we encourage you to find a Central agent in your area using the Agency Locator link provided to your left.

    If you would like to contact Central directly you may choose from the following:

  • Send E-Mail to Central
  • Review Office Addresses & Phone Numbers

    Sending E-Mail to Central

    Please click below on the department name to start your message. A pre-addressed e-mail form will open for you to complete and send.


    Office Locations

    HOME OFFICE & CENTRAL REGIONAL OFFICE
    (Illinois, Indiana, Michigan and Ohio)
    Click for More Info!

  • Office Address: 800 S. Washington Street, Van Wert, Oh 45891-2357
  • Mailing Address: P. O. Box 351, Van Wert, OH 45891-0351
  • Office Hours: 8:00 A.M. to 5:30 P.M. (EST) Monday through Friday
  • Phone Number: 419/238-1010
  • FAX Number: 800/736-7026
  • NORTHEAST REGIONAL OFFICE
    (Connecticut, Massachusetts, New Hampshire, New Jersey, and New York)
    Click for More Info!

  • Office Address: 404 Wyman Street, Suite 360, Waltham, MA 02451-1270
  • Mailing Address: P. O. Box 9124, Waltham, MA 02454-9124
  • Office Hours: 8:00 A.M. to 4:15 P.M. (EST) Monday through Friday
  • Phone Number: 781/890-1752
  • FAX Number: 800/877-2293
  • SOUTHEAST REGIONAL OFFICE
    (Georgia, North Carolina, South Carolina, Tennessee, and Virginia)
    Click for More Info!

  • Office Address: 11605 Haynes Bridge Road, Ste. 500, Alpharetta, GA 30004-9936
  • Mailing Address: 11605 Haynes Bridge Road, Ste. 500, Alpharetta, GA 30004-9936
  • Office Hours: 8:00 A.M. to 4:15 P.M. (EST) Monday through Friday
  • Phone Number: 770/740-8000
  • FAX Number: 800/877-2293
  • SOUTHWEST REGIONAL OFFICE
    (Arizona, Colorado, New Mexico, Oklahoma, and Texas)
    Click for More Info!

  • Office Address: 7301 North State Highway 161, Suite 320, Irving, TX 75039
  • Mailing Address: P. O. Box 152010, Irving, TX 75015-2010
  • Office Hours: 8:00 A.M. to 4:15 P. M. (CST) Monday through Friday
  • Phone Number: 972/401-3400
  • FAX Number: 800/736-7026

  • Click here to send E-Mail to our Webmaster.

    Copyright 1996-2008 Central Mutual Insurance Company  ·  Privacy Policy