Claim and Safety Tips

An insurance policy is essentially nothing more than a promise to pay for losses that occur to a policyholder's assets. Our primary commitment to Central policyholders is to be sure that adequate funds are available to fulfill these promises.

From the minute our insureds accept the policy until a loss occurs, we want them to know they have made a sound decision. Benefits that reinforce our policies include:

  • fair pricing,
  • timely service,
  • conservative investment philosophy, and
  • progressive technology.

    In the links above, we're providing information about what to do if you have a loss -- as well as suggestions on how to stay safe and avoid losses.

    To Report a Claim Online, click here

    To Report a Claim by Phone, please use the following numbers:

    • 888-263-2924 during regular office hours (between 8:00 a.m. and 7:30 p.m. Eastern Time) Monday through Friday
    • For Glass Claims, please call Central's glass network at either 866-410-4753 or 800-988-9808. Both numbers will have someone available to assist you around the clock.
    • 800-241-2541 after regular office hours and on weekends
    The policy coverages described above are in the most general terms and are subject to the actual policy exclusions and conditions. For specific coverage details and policy exclusions, refer to the policy itself or contact a Central Agent.
    Click here to send E-Mail to our Webmaster.

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