What to Do After a Car Accident

When you're involved in an accident, it can be overwhelming and confusing. It may be hard to keep a level head and take the appropriate steps to ensure everyone is safe and the facts are documented. Keep these tips handy should you be involved in an auto accident.

  1. Call 911 immediately to report the accident and provide essential information such as the location, the number of vehicles involved, whether anyone is injured, etc.
  2. Secure the scene by moving your vehicle to a safe location away from traffic.
  3. Contact your agent or insurance company representative for guidance on starting the claims process.
  4. Record details about the accident, including the make, model, and license plate numbers of all vehicles involved, and the damage to each. Take photos if possible.
  5. Collect the names and contact information of the other drivers.
  6. Exchange insurance information with the other drivers but avoid discussing specific coverage details.
  7. Gather contact information from any witnesses, including passengers in the other vehicles.
  8. Take photos and note any damage to other properties such as mailboxes, trees, or parked cars.
  9. Do not admit fault, and only provide necessary information to the authorities. Do not sign any statement except from an authorized Central representative.

Every Central personal auto policy includes Roadside Assistance—no sign-up required. Our Roadside Assistance program provides 24/7 access to a comprehensive network of vetted and insured roadside assistance and towing service providers by calling 888.263.2924.

Remember, your insurance agent and your company claim representative are there to guide you every step of the way, from reporting and settling the claim to repairing the damage. Their priority is to get you on the road to recovery as soon as possible.