What to Do After a Car Accident

When you are involved in an accident, it is an overwhelming and confusing experience. It may be hard to keep a level head and take the appropriate steps to make sure everyone is safe and the facts are documented. Keep these tips in your glove compartment as a guide should you be involved in an auto accident.

  1. Call 911 and report the accident. Try to provide basic information such as location, how many vehicles involved in the accident, if anyone is injured, etc.
  2. Secure the scene by moving your vehicle to a safe location away from traffic, if possible.
  3. Contact your agent or insurance company representative. They will advise you on the information you need to start the claims process.
  4. Record the facts about the accident. Take note of all vehicles involved in the accident, including make and model and license plate numbers. Describe the damage to each and, if possible, take photos.
  5. Record the names of the other drivers and gather their contact information.
  6. Exchange insurance information with the other drivers, including the name and telephone number of your insurance company, but do not provide specific information about your coverage.
  7. Gather contact information from any witnesses, including passengers in the other vehicles.
  8. Record facts about any other property damaged. Note if there is any damage to mailboxes, trees, parked cars, etc. and take photos of the damage.
  9. Do not admit fault. Only give out information required by the authorities, and do not sign any statement except from an authorized Central representative.

Every Central personal auto policy includes Roadside Assistance—no sign-up required. Our Roadside Assistance program provides 24/7 access to a comprehensive network of vetted and insured roadside assistance and towing service providers by calling 888.263.2924.

Remember, your insurance agent and your company claim representative are there to guide you every step of the way, from reporting and settling the claim to repairing the damage. Their priority is to get you on the road to recovery as soon as possible.